Converging Artificial Intelligence in Indian Banking Business – An Overview

Authors

  • Leenapriya De Lecturer, Commerce Department. Sarsuna College, Kolkata

DOI:

https://doi.org/10.33516/maj.v55i1.80-84p

Keywords:

No Keywords.

Abstract

The endeavour of scientists to infuse human intelligence into machine, created artificial intelligence, that enables machine to think and act like human. This technology of artificial intelligence which primarily works on machine learning and deep learning is an extension to the computer science technology and is widely adopted in various avenues and banking sector is no exception. In this paper attempt is made to analyze the extent of artificial intelligence adopted in the Indian banking sector. The study is based on content analysis of disclosure made in annual report regarding application of artificial intelligence by the 29 public and private sector commercial banks in their different business activities. The study reveals virtual interaction with customers and detection and prevention of fraud and cyber security threats are the areas where artificial intelligence is largely adopted by the banking sector.

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Published

2020-01-31

How to Cite

De, L. (2020). Converging Artificial Intelligence in Indian Banking Business – An Overview. The Management Accountant Journal, 55(1), 80–84. https://doi.org/10.33516/maj.v55i1.80-84p

Issue

Section

Cover Story

References

Alzaidi, A. A. (2018). Impact of artificial intelligence on performance of banking industry in Middle East. International Journal of Computer Science and Network Security, 18 (10), 140-146.

Dole, A., Mr. Sansare, H. Harekar, R. Athalye, S (2015). Intelligent chat bot for banking system.

International Journal of Emerging Trends & Technology in Computer Science. Vol 4, Issue 5(2).

Jewandah, S. (2018). How artificial intelligence is changing the banking sector - A case study of top four commercial Indian banks. International Journal of Management, Technology And Engineering, 8 (VII), ISSN No: 2249-7455.

Kumar, K.S., Tamilselvan, Sha, S.B.I., Harish, S. (2018). Artificial intelligence powered banking chatbot, International Journal of Engineering Science and Computing, 8 (3).

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