Business Process Excellence-Synergies of Six Sigma and ERP

Abstract

This article is aimed at highlighting the synergies of combined application of Six Sigma (6σ) and Enterprise Resource Planning (ERP) in achieving the Business Process Excellence.

Six Sigma is a Business Process Management Strategy aimed at improving the quality of a business process whereas ERP is a Business Process Management System aimed at integrating all the business processes of an enterprise. Both strategy (6s) and system (ERP) largely deal with data. Six Sigma leverages the data for statistical analysis to identify various alternative solutions to improve the business process, whereas ERP accesses the data from the enterprise system to enable accurate and timely statistical analysis.

Organizations today are striving to combat competition to improve their market share, achieve better customer satisfaction and, at the same time, trying to maximize the Return on Investment (ROI). Majority of the honchos believes that robust business processes make their product or service globally competitive. Using Six Sigma in conjunction with Enterprise Resource Planning (ERP) alleviates implementing the best business practices with an objective of achieving Excellence in Business Processes.