Digital Transformation of Banking and Service Delivery Platforms with Blockchain Technology

Authors

  • Paritosh Basu Senior Director (Services) Stragility Consulting Pvt. Ltd., Mumbai

DOI:

https://doi.org/10.33516/maj.v59i1.81-87p

Keywords:

No keywords.

Abstract

The clarion call of Industry 4.0 for banks is to implement digitally transformed processes to attain competitive advantages, risk management, and provide delightful digital experiences to stakeholders. Globally Blockchain technology has proved to be one of the enablers for achieving such objectives with the ultimate aim of shared value creation and inclusive finance. This paper deals with the major multifaceted dimensions of banks making strategic decisions for adopting and applying Blockchain befitting the internal and external realities of their respective business ecosystems. The author has also dared to write a couple of thoughts for garlanding the global banking systems with this powerful technology.

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Published

2024-03-14

How to Cite

Basu , P. (2024). Digital Transformation of Banking and Service Delivery Platforms with Blockchain Technology. The Management Accountant Journal, 59(1), 81–87. https://doi.org/10.33516/maj.v59i1.81-87p

Issue

Section

Digital Transformation

References

Paritosh Basu, Transformation from Traditional to Digitalised to Neo Banking for Inclusive Finance, The Management Accountant, December 2023, pp 63-69, Volume 58, No. 12.

Paritosh Basu, Interplay of Strategies and Technologies for Customers’ Delight in Banking Industry, The Management Accountant, Volume 56, No. 11, pp 75-79,

Paritosh Basu, Emerging Dimensions of Blockchain Technology, AIMA Journal of Management and Research, Article No. 3, Volume 13, Issue 1/4, February 2019, pp 1-21

Paritosh Basu, Digital Transformation - Advancements in Applications of Blockchain Technology the Evolving Powerhouse of Industry 4.0, The Management Accountant, Volume 56, No. 2, February 2021, pp 76-80.

Paritosh Basu, Digital Transformation with Smart Contracts - Demystification, Legal Recognition, Next and Beyond, The Management Accountant, Volume 57, No. 4, April 2022, pp 68-74.

Rabindra Kumar Jena, Examining the Factors Affecting the Adoption of Blockchain Technology in the Banking Sector: An Extended UTAUT Model, International Journal of Financial Studies, 10, 90, September 2022 pp 1-20, https://www.mdpi. com/2227-7072/10/4/90

Hisham O. Mbaidin et al, Blockchain adoption for sustainable development in developing countries: Challenges and opportunities in the banking sector, International Journal of Information Management Data Insights, Volume 3, Issue 2, November 2023,

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