FORGOTTEN SOLDIERS: FACTORS INFLUENCING RELENTLESS WORK-STRESS AMONG PUBLIC SECTOR BANK EMPLOYEES IN THE VUCA WORLD

Authors

  • CMA Oscar Braganca De Melo Associate Professor St. Xavier’s College Goa.

DOI:

https://doi.org/10.33516/maj.v58i2.62-65p

Abstract

Public sector bank employees have been fighting a lonely battle against ever-increasing work stress over the last few years – a situation they neither anticipated nor prepared for. Using a sample of 228 respondents, the study investigates the precise factors affecting work stress experienced by public sector bank employees in Goa against the backdrop of the rapidly changing VUCA world. Role Conflict, Management Practices and the Banking Environment stamp themselves as predictors impacting work stress, while Customer Hostility and the VUCA world also emerge as closely related variables.

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Published

2023-02-01

How to Cite

De Melo, C. O. B. (2023). FORGOTTEN SOLDIERS: FACTORS INFLUENCING RELENTLESS WORK-STRESS AMONG PUBLIC SECTOR BANK EMPLOYEES IN THE VUCA WORLD. The Management Accountant Journal, 58(2), 62–65. https://doi.org/10.33516/maj.v58i2.62-65p

Issue

Volume 58, Issue 2, February 2023

Section

HR
Crossref
Scopus
Google Scholar
Europe PMC

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