An Exploratory Study of The Relationship Among Corporate Social Irresponsibilities, Reputation of The Firm and Social Media Communication

Authors

  • Shikha Goyal Ph.D. Scholar Sharda University Greater Noida
  • Dr. P. K. Aggarwal Professor Sharda University Greater Noida

DOI:

https://doi.org/10.33516/maj.v57i10.94-99p

Abstract

A case of Indian real estate sector has been taken to examine the relation among corporate social irresponsibility and reputation of the firm. A self-constructed questionnaire, named “Employees Respondent Measurement Scale” was administered on the employees working in real estate sector to collect primary data. Various architects, engineers, project in charges, technical and non-technical staff were taken as respondents. The total sample size was 350. Post reliability and validity check, regression analysis was done to interpret the relationship. It was found that corporate social irresponsibility harms the reputation of the firm. Thus, firms in order to create a good reputation must be engaged in activities that depict responsible behavior and should avoid irresponsibility.

Downloads

Download data is not yet available.

Published

2022-10-01

How to Cite

Goyal, S., & Aggarwal, D. P. K. (2022). An Exploratory Study of The Relationship Among Corporate Social Irresponsibilities, Reputation of The Firm and Social Media Communication. The Management Accountant Journal, 57(10), 94–99. https://doi.org/10.33516/maj.v57i10.94-99p

Issue

Section

Corporate Responsibility

References

AAKER, J. (2010). Nonprofits Are Seen as Warm and For-Profits as Competent: Firm Stereotypes Matter. JOURNAL OF CONSUMER RESEARCH , 37, 224-237.

Armstrong, J. S. (1977). Social irresponsibility in management. Journal of Business Research, 5(3), 185–213.

Agnihotri, A. (2014). Mass-Media-based Corporate Reputation and Firms’ Market Valuation – Evidence from Emerging Markets. Corporate Reputation Review , 17 No 3, 206-218.

Caroll. (1979). A Three Dimensional Conceptual Model of Corporate Performance’. Academy of Management Review , 3, 497-505.

Corciolani Matteo, N. F. (2020). Does involvement in corporate social irresponsibility affect the linguistic features of corporate social responsibility reports? Corporate Social Responsibility Environmental Management , 27, 670-680.

Fischer, S. S. (2020). When Does Corporate Social Irresponsibility Become News?Evidence from More Than 1,000 Brand Transgressions Across Five Countries. Journal of Marketing (84(3)), 46-67.

Flammer, C. (2013). Corporate social responsibility and shareholder reaction: The environmental awareness of investors. Academy of Management Journal , 56(3), 758-781.

Fombrun, C. (1996). Reputation: Realizing Value from the Corporate Image. Boston, C.A.

Fontaine, M. (2013). Corporate Social Responsibility and Sustainability: The New Bottom Line? International Journal of Business and Social Science , 4 (4), 110-119.

Freeman, R. (1984). Strategic Management: A Stakeholder Approach. Pitman Publishing

Hall, T. W. (2018). Communicating corporate social responsibility (CSR) on social media: How do message source and types of CSR messages influence stakeholders’ perceptions?”. Corporate Communications: An International Journal, .

Herzig, C. a. (2013). “Discourses on corporate social ir/responsibility in the financial sector”. Journal Of Business Research , 66, 1870-1880.

Jayabalan, J. A. ((2016)). Perception of employee on the relation between internal CSR and organisation effective communication. Journal of Progressive Research in Social Sciences , 3, No2 , 168-175.

Sagar, P. (2004). Trust and corporate social responsibility: Lessons from India. Journal of Communication Management , 8, 3, 282–290.

Supriti Mishra, D. S. (2010). Does Corporate Social Responsibility Influence Firm Performance of Indian Companies? Journal of Business Ethics , 95, 571–601.

Wang, V. C. (2007). Communicating Corporate Social Responsibility on the Internet: A Case Study of the Top 100 Information Technology Companies in India. Management Communication Quarterly , 21 (2), 232-247.

Marta, R., Maria, I., (2017). Corporate social irresponsibility: review and conceptual boundaries. European Journal of Management and Business Economics, Volume 26, Issue 2.