Muddling through Digital Payment Interfaces : The Case of Visually Impaired and Elderly Population

Authors

  • S. Jithendran Government College, Ambalapuzha
  • A. D. Rajeev Kumar Government College, Ambalapuzha

DOI:

https://doi.org/10.33516/maj.v57i9.53-56p

Keywords:

No Keywords.

Abstract

New business models and public utility services that use digital payment interfaces are undoubtedly providing scalable convenience, but they pose a significant burden on the visually impaired and elderly population. Although small, this demography is ostracised from the mainstream negotiations for want of cognitive ability to navigate over the digital payment interfaces. Visual impairment and old age are closely related, and the crux of the paper is that the latter receives a solution if the former is addressed with conviction, as many of their cognition-related concerns are the same. One must read the lapses in digital interfaces in ensuring equity in access for the exceptional and their rights to live with reasonable dignity along with the social construct of digital disability. The present paper illustrates the real-time glitches for the exceptions in using the interface and thus highlights the need for a human-centric user interface to make it sustainable and inclusive.

Downloads

Download data is not yet available.

Published

2022-09-01

How to Cite

Jithendran, S., & Rajeev Kumar, A. D. (2022). Muddling through Digital Payment Interfaces : The Case of Visually Impaired and Elderly Population. The Management Accountant Journal, 57(9), 53–56. https://doi.org/10.33516/maj.v57i9.53-56p

Issue

Section

Cover Story

References

A Help Age India Report. (2021). The Silent Tormentor Covid 19 & The Elderly. Ipsos Research Private Limited: Gurugram.

Brockley, J. A. (1999). History of mental retardation: An essay review. History of Psychology, 2(1), 25-36. https://doi.org/10.1037/1093-4510.2.1.25

Castells, M. (1996). The rise of the network society. Cambridge, MA: Blackwell Publishers.

Chaudhry, V., & Shipp, T. (2005). Rethinking the digital divide in relation to visual disability in India and the United States: Towards a paradigm of ‘Information inequity’. Disability Studies Quarterly, 25(2). https://doi.org/10.18061/dsq.v25i2.553

Goggin, G., & Newell. C.J. (2003). Digital Disability. Rowman & Littlefield: Lanham MD.

IBEF, (2022). E-commerce Industry Report. Retrieved from www.ibef.org

Kretchmer, S. B. and Carveth, R. (2003). Analyzing recent Americans with Disabilities Act-based accessible information technology court challenges. Information Technology and Disabilities E-Journal, 9(2). Retrieved from http://easi.cc/itd/volume9/number2/ kretchmr.html

McGrane, S. (2000). Is the web truly accessible to the disabled? Retrieved from http://www.cnet.com/specialreports/0,10000,0-6014-7-1530073,00.html.

UNESSCO (2018) Designing inclusive digital solutions and developing digital skills: guidelines. Retrieved from https://unesdoc.unesco.org/ark:/48223/pf0000265537

UN (2019). World Population Ageing Highlights. Retrieved from www. un.org 11. WHO (2021). Vision impairment and blindness fact sheet. Retrieved from www.who/int /news-room/factsheet/detail/blindness and vision impairment

Similar Articles

<< < 25 26 27 28 29 30 31 32 33 34 > >> 

You may also start an advanced similarity search for this article.