Impact of BPR in Indian General Insurance Industry: a Comparative Study
DOI:
https://doi.org/10.33516/maj.v50i11.73-79pAbstract
The objectives of the study are to review the conceptual issues of BPR as a tool of strategic cost management, main areas of BPR on general insurance industry to examine the impact of BPR on commission expenses and operating expenses and their ratios of the Indian general insurers (both public and private sectors) to evaluate the market share of sector-wise general insurers.Downloads
Downloads
Published
How to Cite
Issue
Section
References
Adeyemi, Sidikat, Aremu, Mukaila Ayanda (2008).`Impact Assessment of Business Process Reengineering on Organisational Performance’. European Journal of Social Sciences – Volume 7, Number 1, Nigeria.Pp.115-124
Bond Dr. Chris (1994), Business Reengineering: an IT perspective. Accountancy SA, November/December 1994, Pp13-18
D Harvey (1994), 'Re-engineering. The Critical Success Factors'. Business Intelligence, Pp 164
Davenport, Thomas (1993), 'Process Innovation: Reengineering work through information technology’. Harvard Business School Press, Boston. Pp. 57 – 80.
Earl M.J, Sampler J.L and Short J.E. (1995). 'Strategies for Business Process Reengineering Evidence from field studies’. Journal of Management Information System 12 (1).Pp.31 – 36.
Fitzgerald, N (1994) “A process of change. CA Magazine, July 1994, Pp38-41
Geisler Eliezer (1997) “Managing the Aftermath of Radical Corporate Change – Reengineering, Restructuring, and Reinvention, USA
Groover V., Jeong S.R., Keitinger, W.J and Jeng J.T.C. (1995). `The Implementation of Business Process Reengineering’. Journal of Management Information System 12(1): Pp.109 – 144.
Hall, G., Rosenthal, J. and Wade, J., 1994, How to make reengineering really work. The McKinsey Quarterly, No. 2, Pp. 107-128.
Hammer, Michael (July, 1990) “Reengineering Work: Don’t Automate, Obliterateâ€, Hardvard Business Review.
Larsen, M. A. and Myers, M. D., 1999, When success turn into failure: a package-driven business process reengineering project in the Financial services industry. Journal of Strategic Information Systems, 8. Pp.395-417.
Maureen W., William W.C, Wan C.L and Vand (2005). Business Process Reengineering Analysis, and Recommendations, Planning Review, November. Pp. 22.
P J Mac Arthur, R L Crosslin and J R Warren (1994),`A Strategy for Evaluating Alternative Information System designs for Business Process re-engineering’, International Journal of Information Management, Volume 14, Number 4, Pp 237-251
S J Childe, R S Maull and J Bennett (1994), `Frameworks for Understanding Business Process Re-engineering’. International Journal of Production Management, Volume 14, No. 12
Stoddard D.B. and Jarvenpea S.L. (1995). Business Process Redesign Tactics for Managing Radical Change. Journal of Management Information System 12(1).Pp.61 – 107.
IRDA Annual Reports From 2006-2007 to 2011-12 at www.irdaindia.org/ar_fa.htm
IRDA Journals at www.irdaindia.org/irdajournal.htm