Balanced Scorecard: A Tool for Performance Measurement in Higher Education Institutions
DOI:
https://doi.org/10.33516/maj.v49i4.73-75pAbstract
The Balanced Scorecard approach enables universities and colleges to convert their vision, mission and strategy into various performance indicators. These further lead to improvement in performance. According to Kaplan and norton: 'a good BSC is to be based on outcome measures and performance drivers.Downloads
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