BASU, Paritosh. Interplay of Strategies and Technologies for Customers’ Delight in Banking Industry. The Management Accountant Journal, [S. l.], v. 56, n. 11, p. 75–79, 2021. DOI: 10.33516/maj.v56i11.75-79p. Disponível em: https://icmai-rnj.in/index.php/maj/article/view/167073. Acesso em: 3 jul. 2024.