GOSWAMI, Suvarun; SARKAR, Aniruddha. Grievance Redressal Mechanism—A Case Study of Indian Insurance Sector. The Management Accountant Journal, [S. l.], v. 46, n. 6, p. 499–503, 2011. DOI: 10.33516/maj.v46i6.499-503p. Disponível em: https://icmai-rnj.in/index.php/maj/article/view/96351. Acesso em: 1 jul. 2024.