Selvaraj, D., and Niranjana Selvaraj. “Change Management: A Case Study of the Conversion of the State-Owned Indian Telecom Department into a Company, the Bharat Sanchar Nigam Limited (BSNL)”. Research Bulletin 47, no. 3-4 (June 17, 2022): 11–26. Accessed July 5, 2024. http://icmai-rnj.in/index.php/rb/article/view/169525.