BHATTACHARYA, Mahasweta. Business Process Re-Engineering in Insurance Industry and its Cost Implications. The Management Accountant Journal, [S. l.], v. 49, n. 1, p. 46–54, 2014. DOI: 10.33516/maj.v49i1.46-54p. Disponível em: http://icmai-rnj.in/index.php/maj/article/view/59716. Acesso em: 5 jul. 2024.