Implementing Servitisation - An Evidence Based Approach
DOI:
https://doi.org/10.33516/maj.v57i9.90-94pKeywords:
No Keywords.Abstract
The purpose of this article is to provide an evidence based approach, as to how an organisation should validate the decision for going for servitisation so as to increase the chance of business success. The study found that conceptually it is possible to apply the theory of evidence-based management in taking decision for servitization. It has the potential to address the issues of failure of servitisation and increase the chance of its success. The approach developed in this research study may be applied by the practitioners to rationalise their decision for implementing servitisation in their business with the validation of their assumptions behind the decision taken.Downloads
Downloads
Published
How to Cite
Issue
Section
References
Baines, T., Ziaee Bigdeli, A., Bustinza, O.F., Shi, V.G., Baldwin, J. and Ridgway, K. (2017). Servitization: revisiting the state-of-the-art and research priorities, International Journal of Operations & Production Management,37 (2),256-278.
Baines, Tim & Ziaee Bigdeli, Ali & Sousa, Rui & Schroeder, Andreas, (2020). Framing the servitization transformation process: A model to understand and facilitate the servitization journey, International Journal of Production Economics, 221. https://doi.org/10.1016/j.ijpe.2019.07.036.
Baines, T.S.; Lightfoot, H.W.; Evans, S.; Neely, A.; Greenough, R.; Peppard, J.; Roy, R.; Shehab, E.; Braganza, A.; Tiwari, A.; et al.(2007). State-of-the-art in product-service systems. Proc. Inst. Mech. Eng. Part B J. Eng. Manuf. 221, 1543–1552.
Briner R,et al (2017), Evidence-Based Management: Concept Cleanup Time? Academy of Management Perspectives,23(4). https://doi.org/10.5465/amp.23.4.19.
Rousseau, D.M. and Barends, E.G.R. (2011). Becoming an evidence-based HR practitioner. Human Resource Management Journal, 21 (3), 221–235.
Maxime Stauffer and Louise Gallagher (2019), Evidence-based thinking, challenges and strategies, available at https://gspi.ch/activities/evidence-based-thinking-challenges-and-strategies/ accessed on 16.08.2020.
Ruiz-MartÃn, AgustÃn & Diaz-Garrido, EloÃsa. (2021). A review of servitization theoretical foundations. Journal of Industrial Engineering and Management. 14. 496. 10.3926/jiem.3466.
Tether, B.and BascavusogluMoreau, E (2011). Servitization-the extent of and motivation for service provision amongst UK based manufacturers. AIM Res. Work. Pap. Ser. Available online: http://ukirc.ac.uk/wp-content/uploads/2014/04/Tether_servitization1.pdf, accessed on 31 Decemebr 2021.
Vandermerwe.S and Rada J (1988), Servitization of business: Adding value by adding services. European Management Journal,6(4),314-324.
Visnjic, Ivanka and Neely, Andy D. and Wiengarten, Frank(2012). Another Performance Paradox?: A Refined View on the Performance Impact of Servitization. ESADE Business School Research Paper No. 231, Available at SSRN: https://ssrn.com/abstract=2117043 accessed on 20 July 2020.
Free Sample
Editorial Policy
